People You Know - Tim Miller of Embroid Me
Nov 30, 2015 06:32AM
By Bill Gilman
Tim Miller of "Embroid Me."
I bounce around town a lot. From one end of Tewksbury to the other and back again. Lately I have been getting a lot of feedback on this column. A lot of people are suggesting ideas for this, which I think is awesome. I love hearing your thoughts. One name popped up a couple of times. A guy by the name of Tim Miller, I was told, was really a great guy and loves to help other stores and businesses in Tewksbury. Tim Miller is the owner of Embroid Me here in town. Located at 1268 Main Street, you could say it is in the heart of Tewksbury. I called Tim to see if I could come and meet him. He was very interested and invited me down.
Hollie Gonzalez - Did you grow up here in town? And where do you live now?
Tim Miller - I am originally from the Mid-West, Minnesota to be exact. I currently live in Chelmsford.
HG - Besides having your store here in town, I hear you are a member of the Rotary?
TM - I was the past president for a while, now I am a membership chair person. I like being actively involved in this community, especially having a business here.
HG - What made you get into this business in the first place?
TM - I worked in the high tech industry for a while. My dream was to always own my own business and be my own boss. So, I took a leap of faith with this. I went to Embroid Me University in West Palm Beach, Florida for training and business operations. After that I was able to get my own franchise here in Tewksbury.
HG - I know when I think of Embroidering I think of sewing, but it's much more than that, I am correct?
TM - You are. Of course we sew, but machines do a lot of it. They are mostly run manually and use a lot of computer graphics and imagery. A lot of art is involved. It is not easy to take an image and convert it into stitches. We also transfer images to more than just clothing.
HG - Tell me what else people have made?
TM - Blankets, umbrella's, pens, Christmas Stockings are big right now, hats, bags, you name it, we will try it. I just got a special request in to embroid toy bags for Santa.
HG - So anyone can come in to your store, it's not just for businesses and corporations?
TM - Right. Sure we do a lot of corporate/ promotional things, like golf balls and tees, shirts and mugs, but we can do that for anyone. There is no minimum or maximum. We are open to all walks of life.
HG - How closely do you work with the Tewksbury Schools?
TM - Well, quite closely. We don't have any kind of contract with the school system per say, but all the kids, coaches and teams know to come in here if they are needing something.
HG - Can anyone purchase Redmen gear?
TM - Yes, we have a good selection here in the store and if you are looking for something special that you don't see, then just ask us and we will try to accommodate you. And we can ship anywhere you want it to go. Say your child is in school at UCLA, we can ship a hot new Redmen hoodie right to them.
HG - Do you make custom awards?
TM - We do some of that on-line, but most likely I would refer you to a local trophy shop. The way I see it is if I can't offer you the best of something, then I will refer you to someone that can and is better suited for the job. I rather point you in the right direction. I think that is generally the way businesses should run. I hope that people would do the same for my store.
HG - Do you offer custom designs on line?
TM - Some layouts are on line, but I would prefer you come into my store. It is a much better process having the customer in the store face to face so they can see exactly the design, layout and product before they purchase it. And in the long run, it will hopefully be more cost effective for them.
HG - How has business been here in town?
TM - Business right now in Tewksbury is good. I have made an effort to immerse myself into the community and what goes on here. I like knowing the people of this town and in turn they like me and come to me when they need something. You have to share what you have with the community in which gives it to you. On that note, I get a lot of business from neighboring towns as well. I see a lot of people from Billerica, Chelmsford and Wilmington. A lot of it is by word of mouth.
HG - So being in town and having to travel Route 38 all the time, what do you think about the influx of traffic here in town now?
TM - I'm glad I know short cuts. (laughs..) But it is good for the business. The more cars that drive by my store, the more cars stop in.
HG - What would you like to see more of here in town?
TM - High Tech corporations and businesses. A lot of business parks are empty. Maybe some more incentives from the town would help fill them. The benefits for the town would be multi-fold. People would work here, live here and ultimately, spend here.
HG - What message would you can pass on to a company looking to start up here?
TM - Make sure you have a good business plan. Do your homework about your company and this town. The task itself can be daunting, but if you follow it through, the benefits can be very rewarding.
Tim was an all around nice guy. He seemed to really have a good grip on running his business here. But the thing that stuck out the most to me was that he was honest enough to say that he recommends other businesses here in town. He will refer you and help you at the same time. Not a lot of business owners will cast off potential business. But Tim is just that. An honest guy who runs an honest shop in Tewksbury. So if you are needing something personalized or made with a certain flair, then go see Tim and his crew over at Embroid Me. Christmas is coming up and there were a lot of nice ideas I saw when I walked through the store.
Quick 5 - Tim Miller
Watch sports or play sports - Watch sports
Last home improvement project - hauling tarps of leaves
Margarita's or Guinness - Guinness
What animal best represents you - a deer
Who would you give a million dollars to - a non-profit charity
(Hollie Gonzalez lives in Tewksbury with her husband and two children. She is very passionate about her town)
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